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Lakeview Cottages Policy Agreement

Definitions
Property – combined to include 420 N Ferry Street and 422 N Ferry Street.

Age Requirement
You must be at least 21 years of age to make a reservation. Any person that misrepresents themselves as being of age will forfeit their reservation, monies paid, and rights to stay at Lakeview Cottages.

Reservations
To confirm reservations, a 50% deposit by check, money order, cashier’s check or credit card. We accept Visa, Mastercard, and Discover. If paying by cash, check, or money order a credit card must be provided to be held on file. The remaining 50% balance is due (10) ten days prior to the date of Check-In. If the reservation is made within (10) ten days of the Check-In then the entire amount must be paid in full including all fees and taxes. Once final payment is received a confirmation will be sent to the e-mail or street address provided. Taxes include a 6% state sales tax plus a 5% local room assessment. Minimum stay is (3) three days.

Personal checks are not accepted if payment is received within (10) ten days of your arrival date. Only cash, money order, or credit card will be accepted.

Amenities
Each cottage comes complete with full kitchen, TV, VCR, coffee maker, furniture, shared video library, access to shared washer and dryer, and shared gas grills.

Cancellations and “No Shows”
If for some reason you must cancel your stay, regardless of the reservation date, the following cancellations penalties shall apply:
- More than (30) days prior to arrival we will refund 50% of your deposit.
- Less (30) days prior to your arrival there is no refund.

Check-In
Check-in is after 3:00pm the date of your arrival. Please do not arrive earlier unless other arrangements are made prior to the date of your check-in.

Smoking
State law prohibits smoking within the cottages and Lakeview Cottages prohibits smoking within the vicinity of the cottages. The vicinity is defined as within 10-feet of any opening to any cottages. If smoking is detected in your cottage after your departure, a $300.00 fee will be will be applied to your credit card on file.

Pets
We do not accept pets. No visiting pets are allowed either.

Cottage Occupancy
Each cottage has its own maximum occupancy, based on the number of beds in the cottage you are reserving. If additional guests are discovered above the cottage's stated occupancy, additional charges of $20/person/night will be applied to your credit card on file. We request that guests visiting your cottage depart no later than 10 pm to respect other guests.

Outside Guests
All outside guests must park along Ferry St and Fitch St, but not in front of the cottages. The spaces in front of the cottages are reserved for our guests.

Parking
Parking is provided along Ferry St and Fitch St in front of the cottages. The parking lot is reserved for the enjoyment of the guests.

Internet Services
Lakeview Cottages includes high speed wireless internet access. Access and quality of the service is not guaranteed. We ask that our guests to refrain from streaming music, radio, or video as this can reduce access for other guests.

Check-Out
- Check-out is no later than 10:00am.
- Please leave the cottage in the condition you found it upon check-in. If not, additional cleaning fees may be applied.
- Clean out the refrigerator and freezer.
- Place the keys on the kitchen table and leave your cottage unlocked as you leave.
- Please wash all dishes and put them away. Dish soap is provided.
- Dispose of all trash in the dumpster prior to leaving.
- If you have moved any indoor or outdoor furniture, please return it to its original location.
- Turn off all lights, air conditioning unit, and unplug coffee pot.

Keys
Each guest is provided with one key to the Cottage and one key to the Guest Utility room. Replacement for lost or stolen keys will be subject to a $25.00 fee and will be applied to the credit card on file. Should you lock yourself out during your stay, you will be responsible for locksmith costs.

Illegal Activities
If illegal activities are detected then you will be instantly removed from the property and forfeit all fees paid. If noise complaints lead to an investigation by the local police then you will be asked to leave the property and forfeit all fees paid.

General
As in any home, appliances, A/C and heating units, TV, gas grill, etc. may potentially malfunction. We cannot offer refunds or discounts for such malfunctions; we will make every effort to correct any deficiencies as soon as possible during your stay. Please report all maintenance issues immediately. Lakeview Cottages, LLC is not responsible for damages (physical or property) to items from amenity malfunctions. Lakeview Cottages, LLC is not responsible for lost or stolen property while on or around the property or acts of nature such as weather or power outages.



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Contact:
phone: (231) 843-3578
email: reservations@lakeviewcot.com
Location:
420 North Ferry Street
Ludington, MI 49431


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